Shipping Policy

Thank you for shopping with us! Below is our shipping policy to ensure you have a smooth and clear shopping experience.

1. Order Processing Time

- All orders are processed within 10-14 days , It might take up to 20 days during high seasons and occasions 

- You will receive a notification from DHL once your order has been processed and shipped.

 2. Shipping Rates and Delivery Times

Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control (such as weather or carrier delays).

3. International Shipping  

- We offer international shipping to all countries .

- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

- Please allow 2-3 days  for international delivery. Delivery times may vary depending on the country and customs processing.

 4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account to track the status of your order.

 5. Shipping Delays

- While we strive to ship your order in a timely manner, certain circumstances (such as weather delays, holiday periods, or carrier delays) may cause shipping delays.

- If there are any significant delays, we will notify you as soon as possible.

6. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete address information.

7. Returns and Exchanges

Please refer to our Return and shipping policy point for information on returns and exchanges.